SDP Shaping Culture Conflict Resolution Policy and Guidelines

The Regent Park Social Development Plan Stakeholders' Table, its Working Groups and Committees encourage and expect the use of words and actions that reflect the inherent value and dignity of everyone. We aim to create a welcoming, inclusive network, where we each take responsibility for our own actions, here we are mutually accountable to each other and to the network as a whole, and where we seek to understand and collaborate with each other even when we disagree. To help shape a culture of collaboration and respect, and keep our network welcoming and inclusive, members agree to abide by the following Shaping Culture Conflict Resolution Policy and Guidelines:

1. Introduction and Review of the Shaping SDP Culture Guidelines

Introduction to the policy.

2. Social Development Plan Meeting Guidelines

The meeting guidelines are for all members to follow so that meetings flow smoothly, with active discussion, respectful disagreement, and clear decisions.

3. Social Development Plan Conflict Resolution Process

The conflict resolution process sets out how members are to engage constructively with each other when in conflict.

4. Mutual Accountability

Mutual accountability outlines how we will respond when meeting guidelines aren’t followed, and in particular when the violation of the meeting guidelines is serious. We mean to use this document as a last resort, using the first two documents as the preferred guides for dealing with difficult situations.

Email Use & Letters Violation Policy

Inappropriate and unprofessional emails and letters or attachments are ones in which the contents willfully promotes misinformation and/or misunderstanding, disrespectfully airs personal complaints and/or conflicts, or harasses, abuses members. Inappropriate and unprofessional use of emails and letters damages the credibility and reputation of the RPSDP network, its representative bodies and its members.

This policy deals with inappropriate and unprofessional emails and letters or attachments:

SDP Conflict of Interest Policy

Under the SDP Terms of Reference, a 'Conflict of Interest' is when a stakeholder may gain from a decision being considered, or may be biased in their decision making ability. Each participant is honour-bound to report all actual or perceived conflicts of interest to the co-chairs, facilitator(s), or group beforehand or at the beginning of the meeting. One of the following actions will be determined by the group:

- Participate fully in the discussion and decision-making with the conflict named and understood.

- Contribute to the discussion, avoid making recommendations and abstain in decision-making.

- Withdraw from the meeting when the issue in conflict is being discussed and decided upon.

Resources

Social Development Plan Network's Formal Conflict Resolution Process:

Formal Conflict Resolution Incident Report Form:

For more information contact the Conflict Resolution Administrator Tamanna Yeasmin at tamanna.yeasmin@mail.utoronto.ca

Role of the Conflict Resolution Administrator in the Conflict Resolution process:

For more information contact the Conflict Resolution Administrator Tamanna Yeasmin at tamanna.yeasmin@mail.utoronto.ca

A workshop for meeting facilitators,co-chairs and leaders of the SDP:
[Video] Leading the Journey: Workshop for Co-chairs and leaders within the Regent Park SDP Networks